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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emma Johnson

July 28, 2024

5  out of  5
rating by Emma Johnson
"Mr. Colbert is extremely helpful and gets things done quickly!"
We responded:
"Thanks Emma, our office is always working to provide the best customer service possible."
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Ken Altergott

April 21, 2024

1  out of  5
rating by Ken Altergott
"Bill is a cool guy but state farms prices are stupid crazy"
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Kadi House

January 24, 2024

5  out of  5
rating by Kadi House
"Bill and his team are wonderful! Responsive and kind and explains things fully through when I have a million questions!"
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Debbie Masura

November 21, 2023

5  out of  5
rating by Debbie Masura
"I recently transferred to Bill Colbert’s Agency after having a less than pleasant experience with another agency in the area. I’m very pleased with his knowledge and the attention I have been given. I’d highly recommend Bill for his pleasant and personal attention!"
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Dainiz Morelia

August 7, 2023

1  out of  5
rating by Dainiz Morelia
"terrible service"
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Kyle Bush

July 21, 2023

5  out of  5
rating by Kyle Bush
"My wife and I have been with Bill since we got married. From renting to owning to our cars, he got us coverage like it was no big deal at all. No stress, no struggle. Then in 2023 when my wife got rear ended and had her car totalled, Bill and State Farm were with us every step of the way. Knowing Bill's office is just a call away is huge, and I can't recommend him highly enough. We could have switched agents in the many times we have moved since we started with Bill, but we didn't because he made everything simple and easy to take care of."
We responded:
"Hi Kyle, I was glad to hear everyone ok after recent accident. It can be a stressful time and I'm glad we could help you work through the claims process. We appreciate your business."
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Casey Meland

May 15, 2023

5  out of  5
rating by Casey Meland
"Bill and his team give great service, it is always quick and easy and I mean minutes. 8/10 times they answer right away and if not, they always get back to you very soon. Highly recommend."
We responded:
"Thanks Casey, our office is always working to provide the best customer service possible."
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Yvonne Wheeler

March 8, 2023

5  out of  5
rating by Yvonne Wheeler
"Bill, Karen and Iris are very knowledgeable about the product lines they sell. They take the time to listen to your needs and then design coverage around them keeping cost versus value considerations in mind. I would highly recommend should you be in the market for insurance and an agent that is responsive and professional."
We responded:
"Yvonne, I know people have a lot of options when it comes to choosing insurance and I appreciate you and John entrusting our office to take care of your insurance needs."
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Temma Cohen

January 23, 2023

2  out of  5
rating by Temma Cohen
"State Farm likes to rip off their customers. Bill increase is ridiculous. Will be finding another agent."
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Tamra Lang

December 30, 2022

5  out of  5
rating by Tamra Lang
"Karen and Iris are the sweetest and most helpful people you will encounter. They always answer with a happy attitude and do everything they can to ensure you have a smooth and easy insurance experience. They were so helpful after an accident I had a few months ago and were even willing to help me find a new SF office in my new state after I moved. If/when I move back, I will come back to Bill Colberts office without question."
We responded:
"Thanks Tamra, our office is always working to provide the best customer service possible. If you make your way back to Illinois be sure to stop in and say hi !"
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Deborah Lang

September 7, 2022

5  out of  5
rating by Deborah Lang
"Bill Colbert has been our insurance agent for many years. Bill and his team, Karen and Iris, are highly competent and sincerely helpful. We would never change. It's like having friends in the insurance business. You can't go wrong with Bill Colbert."
We responded:
"Thanks Deb, I know from experience it can be stressful having a homeowners claim. Glad to hear the repairs are now done and you're happy with the work."
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Christine Lackman

September 2, 2022

5  out of  5
rating by Christine Lackman
"Bill and his team have been helping my family since 2005 and couldn't be happier! They always look out for us on our plans and treat us like family. If I ever have questions they can't help with, I am always directed to the appropriate person."
We responded:
"Thanks Christine, being involved in an auto accident can be a stressful event. I'm glad our office was able to help you through the process and get you back on the road."
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Stan Kaczmarek

July 7, 2022

5  out of  5
rating by Stan Kaczmarek
"Bill and his staff are always available to help with anything that pops up. Great agent. Glad I switched over to Bill office. He was highly recommended by a family member."
We responded:
"Thanks Stan, our office is always working to provide the best customer service possible."
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Marisol Adamson

June 28, 2022

5  out of  5
rating by Marisol Adamson
"Everytime I call Bill's office I get the help that I need. They are professional and understand people's needs! Someone is always there to help. Can't find customer service like this anymore. I Recommend them!!"
We responded:
"Thanks Marisol, our office is always striving to provide world class customer service when it comes to peoples insurance needs."
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Julie Licona

December 17, 2021

5  out of  5
rating by Julie Licona
"2021 was a horrible year for me!!!!! Bill and his team were excellent to work with and made everything I was dealing with a lot less complicated! Superb service and I would recommend them to anyone who asked."
We responded:
"Thanks Julie, I'm glad we were able to help out and make a stressful time a little easier."
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Kimmy Stricker

May 29, 2021

5  out of  5
rating by Kimmy Stricker
"For the past twenty years, Bill and his staff have been very responsive to assisting us with our various insurance needs. We appreciate how quickly they meet our needs."
We responded:
"Thanks Kim, our office is always striving to provide world class customer service when it comes to peoples insurance needs."
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Karen calhoun

May 28, 2021

5  out of  5
rating by Karen calhoun
"I asked for assistance in lowering my bill and they responded within 24 hours and saved me $$. Very happy"
We responded:
"Thanks Karen! Myself, Karen, and Iris are always working to be the first, and best, choice when it comes to insurance in McHenry."
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Jason Varese

May 25, 2021

5  out of  5
rating by Jason Varese
"They always respond right away and have always been a pleasure to work with. Best State Farm agent I have had and have been with State Farm for 34 years. Just the other day I sent an email after 5 as I work nights. Bill got the email as he was shutting down. I didn’t expect to hear from him until the following day. He called me back right away and opened his computer terminal and helped me get what I needed taken care of after hours. I told him it wasn’t n necessary but he insisted on taking care of my issue right away. He as well as all the staff at Bill Colbert State Farm are the absolute definition of excellent customer service. They are all an absolute pleasure every time I call them and we have six cars and 5 motorcycles, so I call often."
We responded:
"Jason, Thank you for the kind words. We're always striving to provide the best customer service possible."
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Steph Cooper

April 14, 2021

5  out of  5
rating by Steph Cooper
"I've had my insurance with Bill Colbert and his team for 10+ years. His rates are great for my Wooden/Frame home out in the "country" with no fire hydrants! Very responsive to vehicle change requests and at answering any questions I may have. Bill also has great rates on Antique/Classic Car policies! Check him out for your resto-mod projects!"
We responded:
"Steph, thank you for the kind words and 5* review! I'm happy to hear you've had a positive experience with our office over the years."
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john ippolito

March 2, 2021

5  out of  5
rating by john ippolito
"Always great service. I know anytime I contact them, one of their staff members will be attentive to my insurance needs. Thank you !"
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Bob Loser

March 1, 2021

5  out of  5
rating by Bob Loser
"Always quick to respond in a professional way !!"
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Lisa Kathan

January 18, 2021

5  out of  5
rating by Lisa Kathan
"We've been with Bill and his team for many years, and we have all our insurance, including business, with him. They are always available to answer questions, and are so personal and helpful with all of our needs. 10/10 would recommend!"
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Nathan Frost

December 16, 2020

5  out of  5
rating by Nathan Frost
"Bill and his entire team have been great to work with over the years. They are consistently very responsive, well organized and deliver excellent customer service. They recommended changes to our insurance to save us money based on our family changes over time - this is what separates them from the rest of the companies out there."
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shane boehmke

December 1, 2020

5  out of  5
rating by shane boehmke
"Friendly and very knowledgeable staff and great service. Been with Bill for longer than I can recall and he's always been very helpful with any questions I've had."
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Suzanne Cannon

September 3, 2020

5  out of  5
rating by Suzanne Cannon
"Bill Colbert is a life long State Farm insurance agent that has been serving our community for years. He genuinely cares about his clients and is always available to respond to any questions and all of your needs. He goes the extra mile to make sure you have the correct amount of coverage at the best rates possible. His staff is amazing as well. I highly recommend his business for all of your insurance needs !"